Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix
Privacy Policy dated 12/1/2008
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix, respects the importance of the privacy of our customers, registered members ("Members") and users, and has established this Privacy Policy as a result. This Privacy Policy is designed to inform you of the personal information we may collect from you when you visit any of our web sites, respond to our emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail. Our Privacy Policy also discloses why we gather information from you, how we collect it, how Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix uses it, and your choices regarding our use of personal information that you have provided.
This Privacy Policy is part of the Terms of Use which governs your use of our web site located at www.1800flowersphoenix.com (Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix or the "Web Sites). The Web Site is owned by Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix. (the "Company").
Note: You must be 18 years or older to use, subscribe or register as a member of Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix. The Web Site is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children.
Why does Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix gather information?
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us, our affiliated brands and selected third parties.
What information does Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix gather?
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix collects information through our Web Sites, emails, mail, fax, and telephone, This information is gathered when you place an order by web or phone, participate in our online blogs or forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations, and engage in other activities, services, products and resources we make accessible to our customers, members or users.
Depending on how you interact with Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix, we collect some or all of the following types of information including your name, address, telephone number, email address, billing information (credit card number, expiration date and billing address), gender and birth date, if you choose to enter such information, products purchased and occasion type (for example, Valentines Day), any promotion code and related information. We also collect some or all of the gift recipients' names, addresses, telephone numbers and email addresses, and other information you provide to us, including User Submissions
Information you provide to Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled.
How Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix uses "Cookies".
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix uses cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of the Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix Web Sites, such as the shopping cart, may not function properly.
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix has relationships with third parties who may receive non-personal information directly from the cookies placed by our Web Site on your computer to assist in analyzing our business and customers.
How Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix uses the information we collect
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix uses information collected to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix and our affiliated companies and to enable you to receive credits for purchases under loyalty or buying programs which you have joined
Our Affiliates, subcontractors, and agents, and any successors to our business (if we ever sell some or all of our business), are not considered to be third parties under this Policy. However, in connection with information collected under this Policy, they are required to comply with this Policy. "Affiliates" are persons or entities directly or indirectly controlling, controlled by, or under common control with Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix.
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix reserves the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Web Sites, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates.
Please note that any personal information you reveal or post on one our public forums such as a web blog, message board, chat room, discussion group, folder, survey, contest, sweepstakes, user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us or with third parties, including to contact you. Information you give out or post on our public forums you disclose at your own risk.
Consent to Transfer and Submission
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix is operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Web Site or otherwise providing us with information, you hereby consent to this transfer.
In addition, if you submit data to us about other individuals (such as your message and gift recipients), you agree that you have obtained consent from each such individual to the submission, transfer and processing of the information. Although personal information collected by us through the Web Site, emails, mail, fax, and telephone is used by us in accordance with this Privacy Policy, laws generally applicable to the protection of personal data in the U.S. may not be as stringent as those in other countries.
Links to Other Web Sites
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix wants you to be aware that when you click on links and/or ad banners that take you to affiliated or third-party web sites, you will be subject to the privacy policies and terms of use of those web sites, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing any personal information to, any other web site.
Security and Passwords
If you place an order on our Web site, it encrypts the credit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix makes reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.
Portions of the Web may require registration and log-in processes in which you will select a user ID and password (collectively, the "Password"). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Web Site (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix of any unauthorized use of your Password or accounts.
Limit the Use of Personal Information
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix wants to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Web Site, emails, mail and fax then email us at: remove@1800flowersphoenix.com from the email address which you wish to have removed or write us at:
Customer Service
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix
1711 West Rose Garden Lane Suite 1
Phoenix, AZ 85027
Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web Sites, you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part. Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix may change our Privacy Policy from time to time as new features or services are added, suggestions from our customers are incorporated or other changes are made. We will post the revised Privacy Policy on our Web Site at least 30 days prior to their effective date.
Your Comments
Arizona Family Florist LLC dba 1-800-FLOWERS Phoenix welcomes feedback concerning this Privacy Policy. Please send your comments and questions to feedback@1800flowersphoenix.com.